Terms & Conditions

Woodhill Hall's Terms & Conditions:

Finances

All payment requests and invoices should be paid in full without set off whatsoever.

Deposits and Payments for accommodation

  1. To secure your booking a £500 non-refundable deposit should be forwarded on confirmation of availability to C. Knight at Woodhill Hall, Otterburn, Northumberland, NE19 1JX.
  2. The remaining balance to be paid by way of two equal non refundable instalments. The first instalment date will be agreed between the guest and the owner. The final instalment being 8 weeks before your stay.

Woodhill Hall reserves the right to charge interest at the rate of 5% per month above the base rate of Barclays from the due date of payment until the date on which the outstanding amount is paid in full.

Cancellation Policy

Should you require to cancel your booking with us either for accommodation or catering the following charges apply: -

Date of cancellation - cancellation charge payable by you:

  1. Between 12 and 8 weeks before the event, 50% of the total booking value
  2. Less than 8 weeks before the event a 100% of the total value of the booking.

The cancellation charges detailed above are expressed include VAT

Could Woodhill Hall cancel my booking?

If any part of the property is closed due to events beyond our control. We would advise you to take out appropriate wedding insurance.

If you or we become insolvent

If full payment has not been received within 14 days of a final reminder being sent to the client.

Should you wish Woodhill Hall to operate a cash bar, twenty eight days notice is required and you are liable for the cost incurred by Woodhill Hall in obtaining the licence. Currently the cost of obtaining an event’s notice is £30.

You will be responsible for the orderly conduct of the guests and will ensure that their behaviour in no way jeopardises any liquor licence in force during the time of the event.

Please note that Woodhill Hall operates an over 21 policy in relation to the sale of alcohol. Any persons who look under 21 years of age requesting alcohol will be asked to provide valid identification showing a photo of them and their date of birth prior to being sold alcohol.