At Woodhill Hall we are committed to protecting your privacy.
This policy explains we may collect information about you and then how we use it in order to satisfy your booking requirements. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things that we will not do.
When you place a wedding booking with Woodhill we collect your name, e-mail address, mailing address, phone number. We also monitor customer traffic patterns and site use, which enables us to improve the service we provide.
Use of information
We will use personal information about you for a number of purposes, including:
- to advise you of any changes or problems with your wedding booking
- to help us to administer accounts, services and products which we offer
- to write to you (including electronic mail) or to telephone you with information about our services including the following;
- Food tasting evenings
- Planning meeting appointments
- Open Days
- Changes to Woodhill
- Future events which may be of interest to you in your wedding planning journey
This information is sent to you normally through email on a quarterly update however, appropriate emails may go out in between wherever the team feel necessary to update you. To change the personal details we hold about you to ensure you are up to date, email us at [email protected]
Disclosure of information
We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to receive our newsletter, you can unsubscribe by emailing [email protected] but please note they do hold information relating to the venue and the events. We use any email communication methods to inform and not to upsell or spam.
Protection of information
As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. This includes following certain procedures, for example encrypting data on our websites in order to ensure compliance with all applicable legal requirements. Any information and personal data is held in the office unless used within meetings with you, but is returned to the office and locked after use.
If you communicate with us via the internet then we may occasionally use email to contact you about our services and products. For example, if you submit the following to us
- Viewing request
- Open Day registration
We will respond accordingly with the information you have request or with a confirmation/reminder of the event/booking however you will not be added to a general mailing list.
We may amend this policy from time to time, in which case the amended version will be published on our website. we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
This website may contain links to other websites. Such links are provided solely as a convenience for you. Woodhill Hall is not responsible for the security practices of such websites.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.,/
- To remember whether or not you are logged into your account
- For performance tracking using Google Analytics (More details on this below)
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous - so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
We are committed to protecting your privacy. We use the information we collect to enhance your experience with us. We do not sell, trade or rent your personal information to others. If you have any questions regarding our policy you can email Team W on [email protected]